Q1: Do you provide samples ? is it free or extra ? How long time to finish the sample?
A1: Yes, we could offer the sample for free charge, but you should pay for the freight cost, any sample cost could be returned when you make order. Normally it will take 1-2days if we have the ready samples, but it will take 3-5days around if we have to make it. If you want a custom logo on it, then it will take 5-7days around.
Q2: What is your important for your product ?
A2: Quality first.we have strict quality control system and professional inspector, which examines the final products right after works done. Absolutely no imperfection.
Q3: What kind of payment you could accept ?
A3: We could support T/T, Western union, L/C , Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
Q4: What is your delivery time?
A4: Fast shipping is one of our advantages, it usually take 3-5days for the sample order,and the final delivery time depends on your quantity， Generally it is 5-10 days if the goods are in stock. or it is 10-15 days if the goods are not in stock.
Q5: When can I get the quotation?
A5: We usually quote you within 24 hours in getting your inquiry. If you are very urgent to get the quotation, please call us or tell us in your email, so that we could focus your inquiry priority.
Q6: What's the shipping way?
A6: Regarding the small quantity orders or the urgent needed products , we can send them by air or courier, and the large quantity orders are shipped by sea according to your demands.
Q7: Can you do design for me?
A7: We have experienced designers, according to your requirement, we can add your company logo, website, phone number or any of your ideas on the products or on the box... Just tell me your ideas, and let me do it for you.
Q8: I wonder if you accept small orders?
A8: Pls fell free to contact us no matter how many products you want, we will try our best to get the best price for you.
Q9: Can you do OEM?
A9: We accept all OEM orders, just give us your design, we will make samples for you soon.
If you have another question, pls feel free to contact us.